In all aspects of life,
Jeremiah believes there is room to grow, learn, and find a better, more efficient way.
SHEPARD-ING: to guide and direct team members and organizations in a particular direction through authentic servant leadership and the sharing of knowledge.
Jeremiah D Shepard
is a Senior IT/Applications Project Manager.
He is a lifelong learner and currently is an MBA-IT Management student.
JEREMIAH SPECIALIZES IN
Jeremiah is passionate and determined about solving problems, improving the experience, making processes more efficient, and improving himself.
At the beginning, there were thousands of request workflows. After standards were identified among the duplicates, there were 579 workflows that we began enhancing. The team was able to consolidate down to 248 workflows. Just from standards to consolidation, there was a reduction of 43%! Reporting capabilities improved and leveraged teams could see across all accounts.
Performance Reporting Metrics Improvement
At the beginning, it took 2 people 3.5 weeks, every month, to deliver the metrics. Within the reports, there was missing data types, customers, and teams with not actionable callouts. In the end, all gaps were filled, callouts were delivered ahead of schedule, and the reports now took one person 3 weeks. Time cut by 50%. Monthly meeting cut by 33%.
Performance Reporting Metrics Automation
Although the Reporting Metrics Improvement project was a success, Jeremiah wanted to cut even more wasted time and introduce more efficiency...through automation. This monthly process now only took 1 person 3 days to complete, cutting wasted time by over 80%. Any callouts were delivered prior to the now 30-minute monthly meeting—a reduction of 50%.
Jeremiah is a take-charge, intellectually curious person who is able to present thoughtful, innovative ideas and communicate the benefits. I highly recommend Jeremiah. He is a team player and would be a benefit to any organization.
Lysandra - Program Manager
Jeremiah is one of the most driven people I know. I continue to be impressed with his passion for knowledge and his customer service focus.
Scott - Information Security Manager
He is very flexible when needed but persistent enough to get results and has the ability to take on multiple new projects that are critical to the business without negatively impacting productivity. Jeremiah's ambition to achieve results would be an asset to any future organization he works for.
Vinny - Sr. Manager, Information Security