The End Of A Chapter

After nearly six years, a chapter in my life is coming to an end. I have so much to be thankful for during my time at Dell Services (now NTT Data Services). I have met so many people, and not only gained good business relationships but some great friendships as well. My knowledge around leadership, project management, service management, and IT, in general, has grown immeasurably. I have had great lessons learned from my successes and my failures.

Dell Services has presented me with an opportunity to focus on what I want to do and gain a passion around project management. I had great management support around my goals, and I am extremely thankful for John, Jason, and Vinny for that. I gained more knowledge around project management, including more about waterfall, agile, and SDLC (software development life-cycle). I also learned and became an expert in ITIL. This gave me the opportunity to do a lot of process and service improvements to make tasks easier and more efficient.

Working for a global company, I have sharpened my communication skills and was able to successfully lead cross-functional teams, no matter the location. This also led me to learn from a multitude of different perspectives. I find that quite invaluable.

I am going on a stay-cation prior to starting the next chapter in my life. Stay tuned for that!

So here is a question to the community:

“What is one of the greatest things you are thankful for in your current role?”

Thank you for your time,

Volume 8 Issue 3 (39) 
Original Post: 02/10/2017 
Updated: 02/10/2017
Posted in Career and tagged , .

My mission is to lead strategically by SHEPARD-ING: guide and motivate teams in best practice adoption, positive change, and continual improvement through authentic servant leadership, creativity, and mentorship.

Digital Service Management Leader & Practice Owner passionate about Continual Improvement | MBA, IT Management | ITIL 4 Managing Professional | PMP

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